Be more productive with Sketch inside Boards! Dec 08, 2021 tutorial Achieve productivity with minimal effort! A picture is worth a thousand words! It means that instead of spending hours writing a long paragraph explaining the issue you can just add a sketch to explain everything easily! See the video below :) -- Regards, Cogency Team
How to link to a Board's issue in chat Dec 05, 2021 tutorial Hot linking to boards issues in Chat Start a video conference and while discussing an issue ( aka card ) with other participants, simply put a hash in front of the card id just like this #45. That syntax will automatically be hot-linked to the actual issue in Boards. When clicked the actual issue ( aka card ) will be opened in a new tab -- Regards, Cogency Team
How to move a card to the top of the column Dec 03, 2021 tutorial Card cloning! Go to /boards and click on ... to the top right of the card you would like to move to the top Select the Move To Top option -- Regards, Cogency Team
How to clone a card in boards Dec 01, 2021 tutorial Card cloning! Go to /boards and click on a card that you would like to clone, then click on the Clone button. Once clicked, the card will be cloned and the new card will be opened. Note: You can clone the same card as many times as desired! The card title will have the word Clone appended each time you clone a card. -- Regards, Cogency Team
How to add an image to sketch Dec 01, 2021 tutorial Adding a new image to a sketch is now super simple! Go to the sketch you would like to add an image to. Click on the Image icon and upload the image The image will be automatically added to the sketch Now just resize and position it where you need to. You can even copy/paste it as a second image :) -- Regards, Cogency Team
How to create a new sketch inside Boards Nov 17, 2021 tutorial Adding a new sketch to a card is now super simple! Open a card and click on Add Sketch button to launch the sketch selector Click on the Create Sketch button and enter the sketch title Save the new sketch. ( The new sketch is automatically added to the card ) Start sketching! -- Regards, Cogency Team
How to share your sketch publicly Oct 26, 2021 tutorial By default, all sketches are set to private mode. However, if there is ever a need to make the sketch public and share it with anyone.. here is how it is done! Set the sketch to public Copy the public web address Share the link with anyone outside of your company. Please note that the sketch will be displayed in VIEW-ONLY mode. That means the public users will only observe the real-time interactions between other collaborators. If you ever change your mind and need to make the sketch private again, just change the mode. -- Regards, Cogency Team
How to share your board publicly Oct 26, 2021 tutorial By default, all boards are set to private mode. However, if there is ever a need to make the board public and share it with anyone.. here is how it is done! Set the board to public Copy the public web address Share the link with anyone outside of your company ( no login needed ) If you ever change your mind and need to make the board private again, just change the mode. -- Regards, Cogency Team
Add External Attendee to a conference Sep 24, 2021 tutorial Sometimes there is a need to bring in an external attendee such as a contractor who is not a direct member of the company ( or a group/team ). An external attendee is someone who can ONLY join the conference he/she is invited to, and CANNOT sign in into the portal. Open the video conference editing window and click on the Add External Attendee link. Specify the Name and Email of the external attendee. Click Add to add the attendee to the attendee list That's it... easy peasy ! Cogency Team =)
Load any sketch/board into a video conference!! Sep 13, 2021 release Today we are very happy to announce that we have added a much-requested feature Sketch/Board Switching to our video conference module. Open a video conference and go to the sketch tab Once clicked the Load Different Sketch link you will be able to select an existing sketch Click on the desired sketch and start using it! PS: The same flow is also available for Boards! Happy times :)
Users Page Re-Designed! Aug 22, 2021 blog Today we are very happy to announce that we have re-designed our /users page. A few characteristics that are noteworthy Search easily any user by typing into the search in the right upper corner. Create a new user by clicking on the Create User button right next to the search. Video call any user by simply clicking on the Video Call at the bottom of each profile. View/Edit user profile by clicking on the profile ( as shown below ) PS: Enable/Disable the newly added notifications that are fully connected to our new Boards module That's it. Hope you are having a great day!
Chat Module gets file upload! Jul 03, 2021 release Happy to announce that files are fully supported in our chat module now! Additionally, any internet addresses will now be automatically converted to anchor tags.
New Chat Module released! Jun 28, 2021 release Today we are very happy to announce that we have just released the long-anticipated chat module. A few characteristics that are noteworthy Every video conference is now equipped with the chat module by default. Participants can share images along side the chat messages Messages are kept in history forever for back reference
The importance of integrating with other services Jun 22, 2021 blog I think everyone at this point knows Slack. It is a messaging app for businesses. Recently sold for $28 billion to Salesforce. So why is it so successful? Well I had seen someone suggest it was word-of-mouth, or that they listened to their customers and not some big marketing budget... Although I did see on Yahoo Finance they quoted SEC filing that showed Slack spent 50% of its revenue on Sales & Marketing. So we are talking millions. Now why does this matter to you. There are a number of benefits but the main two are: Time, you don’t have to build out another feature or reinvent some...
How to import channels & users from Slack Jun 17, 2021 tutorial Go to the /settings/integrations Click on Enable Slack button to allow Cogency to access your channels & users in Slack You will be taken to the Slack authorization page where you will need to click Allow button to allow Cogency to access your Slack channels and users Once you are redirected back you should see the import controls as shown below You can import only the users or both, channels and users together. Please note that the Slack channels will become Teams and the Slack channel members will be added as Cogency team members
Release 1.0.5 Jun 17, 2021 release Features & bug fixes included: New Signup Process. The signup process has been simplified to require only two fields ( email & account url ). All the other fields such as name, company/team/group name, and other fields can be set later on under the /settings section Integrations Tab. We have made it very easy to import your users and channels from Slack with one click. 1. Slack users -> Internal users 2. Slack channels -> Teams Minor improvements & bug fixes Minimum number of users for the Pro Plan has been reduced to two (2) now. Added 3rd party signup ( Google...
How to add an external participant to a meeting Jun 06, 2021 tutorial Click on the + button to add a participant to the meeting You should see the participant panel slide in from the right Click on the Add Manually link as shown in the image above Provide the participant's name and email address. Please make sure the email address is correct as the meeting invitation will be sent to that email address. Click on the Add button to add the participant to the meeting ( you will still need to save the meeting! ) Now you should see the newly added participant in the attendee list Save the meeting by either clicking on the Create Meeting or if already sa...
How to create a team Jun 06, 2021 tutorial Click on the Add Team button on the dashboard upper right corner You should see the team editor shown below Add the team members as demonstrated below Click on the Create Team button That's it!
How to create a meeting Jun 06, 2021 tutorial Click on New Meeting button You should see the meeting editor shown below Click on Create Meeting button That's it!
How to keep track of online users with WebSockets Jun 03, 2021 blog One of the major necessities with today's technologies is how to efficiently keep track of the online users. Many application features could be turned on/off depending on whether the user is online or offline. Traditionally, the approach to solve this problem has been to implement some type of pinging mechanism on the client-side where the browser sends pings to the server ( in our case a WebSocket server ) when the user comes online. The browser will keep on sending pings in regular intervals to let the server know that the user is still online. Once the user logs off the server is notifi...
How to delete the account Jun 02, 2021 tutorial Go to /settings/company Scroll down until you see the Delete Your Account button Once submitted, the data will be permanently deleted!
Release 1.0.4 May 30, 2021 release Features & bug fixes included: New FAQ section. This feature has been long awaited and will cover the following categories 1. Regular Questions & Answers 2. Release notes of every bi-weekly release 3. Tutorials and Wizards to help better navigate the application 4. Blog posts New Websocket Server. The new websocket server will ensure a stable and prompt delivery of messages, notifications, and instant video requests. Minor bug fixes
Video Desktop App Gets A Face-Lift! Mar 30, 2021 blog The Video Desktop App has been updated to reflect even more custom web settings! Step 1: Workplace Step 2: Signin Step 3: Dashboard
Cogency Video Desktop App v1.0.1 released! Feb 11, 2021 blog If you manage a team, then you know how important it is to have the right tools to do just that. At the same time the benefits of using those tools must always outweigh the disadvantages. Some key aspects to look for are: Affordability ( its price should not be a detriment to the company ) Ease-of-use ( must be intuitive to use without the need for extra training ) Quality ( must operate reliably without breaking down ) With this in mind, Cogency is proud to release the next version of its Video Desktop App! Here are a few highlights. Step 1: Specify the Account URL ...